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Tips for merchants about surveys and other ecommerce tidbits

Importance of follow up questions

Importance of follow up questions

If you run a business, you know how important it is to know where your customers are coming from. Knowing how they discovered your brand can help you optimize your marketing strategy, improve your customer acquisition, and increase your sales.

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The impact of sleek, native survey integration

The impact of sleek, native survey integration

If you run an online business, you know how important it is to collect feedback from your customers. Feedback helps you understand your customers' needs, preferences, pain points, and satisfaction levels. It also helps you improve your products, services, marketing,...

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Measuring Marketing Efforts

Measuring Marketing Efforts

One of the most effective ways to measure the impact of your marketing efforts is to ask your customers how they heard about you. But sometimes, a simple question like “Where did you hear about us?” is not enough to get the full picture.

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