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Importance of follow up questions

Importance of follow up questions

If you run a business, you know how important it is to know where your customers are coming from. Knowing how they discovered your brand can help you optimize your marketing strategy, improve your customer acquisition, and increase your sales. One of the simplest and...
The impact of sleek, native survey integration

The impact of sleek, native survey integration

If you run an online business, you know how important it is to collect feedback from your customers. Feedback helps you understand your customers’ needs, preferences, pain points, and satisfaction levels. It also helps you improve your products, services,...
New Channel Discovery

New Channel Discovery

One of the challenges of conducting surveys is to design questions that capture all the possible answers of the respondents. Sometimes, you may have a predefined list of options that you think covers the most common or relevant choices, but what if there are some...