If you run a business, you know how important it is to know where your customers are coming from. Knowing how they discovered your brand can help you optimize your marketing strategy, improve your customer acquisition, and increase your sales. One of the simplest and...
If you run an online business, you know how important it is to collect feedback from your customers. Feedback helps you understand your customers’ needs, preferences, pain points, and satisfaction levels. It also helps you improve your products, services,...
One of the challenges of conducting surveys is to design questions that capture all the possible answers of the respondents. Sometimes, you may have a predefined list of options that you think covers the most common or relevant choices, but what if there are some...
As a Shopify store owner, you’re always looking for ways to improve your marketing campaigns and retain more customers. One of the most effective ways to achieve both of these goals is by collecting and analyzing customer feedback. In this article, we’ll...
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